Outsource your returns process locally and affordably
Returneble connects digital retailers with local gig economy workers to help manage your returns. Our goal is to make returns easy and affordable for you and your customers.
For each outsourced return, our contractors retrieve it from your customer’s doorstep, inspect it, and store it safely in their homes until the next owner comes along. We charge a flat rate per return package, depending on the type of product, its sizing, and inspection complexity.
How it works
Why use Returneble?
It’s all about your customer.
Offer free returns affordably
No need to pay for expensive shipping back and forth from warehouse to buyer. Help us create a more sustainable economy.
88% of shoppers look at your return policy when shopping online and 79% of shoppers expect free returns today.
Offer your customers hassle-free returns
Skip packaging, printing, and the post office. We’ll pick it up for you.
92% of consumers will make a repeat purchase if returns are simple
Offer your customers faster shipping via our distributed inventory model
With your product stored safely in our contractor’s mini-warehouses, your product is closer to your next customer.
Delivery time is the most important factor for customers deciding to shop with an e-commerce brand, more important than price.
Localize the returns process
No more excess shipping. Whatever your disposition decision is, we can do it locally and more affordably.
If your new buyer is local, we can deliver and fulfill that order at a low cost.
We also partner with regional liquidators, resellers, and landfills to complete your disposition.
Returneble is the only eco-friendly returns process with no shipping and reduced waste
Returns accounted for 5 billion pounds of landfilled waste in the U.S. alone and an additional 15 million tons of carbon emitted into the atmosphere
165 billion packages were shipped in the U.S. last year — using about 1 billion trees’ worth of cardboard.
Distribute your inventory
We currently operate in 25 different US cities and their surrounding suburbs.
Storing your returns in our contractor’s vetted mini-warehouses minimizes inventory risk and provides faster and cheaper shipping. We provide product insurance in the case of force majeure events.
Utilize our extensive network of vetted contractors
We interview each contractor candidate before accepting them into our contractor network.
We make sure each contractor has ample space in their homes, understands the responsibilities, and documents the state of their inventory with pictures.
Each contractor is financially responsible for the products they hold. We also place a bank hold equal to half the value of the inventory they hold at any time.
We expect consistent, reliable performance, but also offer product insurance for three items in case of accidents and mistakes.
Outsourcing the returns process for retailers locally and affordably through the gig economy